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Stefan Rusek | My Bank Rocks!

My Bank Rocks!

March 10, 2008 @ 8:30 pm

Sometime in the last week or so, someone was able to get my bank information. I am not sure how or when. and it isn’t really the point of this post. The cool thing is how my bank handled it. As soon as I noticed two transactions for a thousand dollars each, I called up my bank. With in minutes, I was on the phone with a security agent. The agent was courteous and helpful. He said they would send us new ATM cards and the bank would refund the money. Later that day two more transactions went though that had been pending and the total came out to three thousand dollars. At this point the bank did exactly as much as you would expect it to. I really appreciate how quick and helpful they were. The real kicker is that they not only refunded the 3,000 dollars and 6 dollars ATM fees, but they refunded 0.02 cents in lost interest. I’ve circled the interest below:

My Bank Rocks!

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